Premium Transport Tremblant | Effective September 5, 2026

  1. Scope and Commitment
    Premium Transport Tremblant, operated by 9562-2734 Quebec Inc. (“Premium Transport Tremblant”, “we”, “us”, or
    “our”), is committed to protecting the personal information entrusted to us.
    This Privacy Policy explains how we collect, use, disclose, retain, protect, and dispose of personal information when you
    visit our website, request a quote, make a reservation, contact us, or use our transportation services. Our practices are
    intended to comply with Quebec’s Act respecting the protection of personal information in the private sector, including the
    amendments commonly known as Law 25.
  2. Personal Information We May Collect
    Depending on how you interact with us, we may collect information reasonably necessary to provide and manage our
    services.
  • Name, telephone number, and email address.
  • Pickup and drop-off locations, travel dates and times, flight details, and reservation information.
  • Number of passengers and information about luggage, ski equipment, child seats, accessibility needs, or other service
    requirements.
  • Billing and payment-related information, where applicable.
  • Messages and information submitted through website forms, email, telephone, or other communication channels.
  • Technical information such as IP address, browser type, device information, cookie identifiers, and website usage data
    where applicable.
  1. Purposes of Collection and Use
  • Prepare and respond to transportation quotes.
  • Create, confirm, modify, and manage reservations.
  • Coordinate airport, hotel, chalet, ski shuttle, corporate, group, and private transportation.
  • Contact customers about pickups, delays, schedule changes, service updates, or customer-service matters.
  • Process payments and maintain business, accounting, tax, and insurance records.
  • Operate, secure, analyze, and improve our website and services.
  • Prevent fraud, misuse, or security incidents and comply with legal or regulatory obligations.
  1. Consent
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    Where required by law, we obtain valid consent before collecting, using, or disclosing personal information. By voluntarily
    submitting information through our website, booking forms, email, telephone, or other channels, you consent to our use of
    that information for the purposes identified at the time of collection and as described in this policy.
    You may withdraw consent where permitted by law, subject to legal, contractual, or practical restrictions. Withdrawal may
    affect our ability to provide certain services.
  2. Cookies, Analytics, and Website Technologies
    Our website may use cookies and similar technologies to operate properly, remember preferences, measure traffic, and
    improve the customer experience. We may use analytics services such as Google Analytics.
    Where Quebec law requires consent for a non-essential cookie, analytics tool, or tracking technology, it should not be
    activated until the required consent is obtained. You may also manage certain cookies through your browser settings.
  3. Disclosure and Service Providers
    We do not sell personal information. We may disclose limited personal information where reasonably necessary to provide
    services or operate our business.
  • Drivers and authorized dispatch or operations personnel.
  • Payment processors, booking systems, website hosting providers, analytics providers, and other technology suppliers.
  • Accountants, insurers, legal advisers, and other professional advisers.
  • Government, law-enforcement, regulatory, or other authorities where disclosure is required or permitted by law.
  1. Access Within Our Organization
    Access to personal information is limited to persons who need the information to perform their duties or provide the
    requested service. We apply reasonable administrative, technical, and organizational safeguards appropriate to the
    sensitivity of the information.
  2. Information Outside Quebec
    Some service providers may store or process information outside Quebec or outside Canada. Before communicating
    personal information outside Quebec, we take the steps required by applicable law to assess and manage privacy risks
    associated with the transfer.
  3. Retention, Destruction, and Anonymization
    We retain personal information only for as long as reasonably necessary to provide services, complete transactions,
    maintain required records, resolve disputes, and comply with legal, tax, insurance, regulatory, or contractual obligations.
    When personal information is no longer required, we take reasonable measures to securely destroy it or anonymize it
    where permitted by law.
  4. Security and Confidentiality Incidents
    We use reasonable safeguards designed to protect personal information against loss, theft, unauthorized access, use,
    disclosure, alteration, or destruction. No method of electronic transmission or storage can be guaranteed to be completely
    secure.
    If a confidentiality incident occurs, we will assess the incident and take the measures required by applicable Quebec
    privacy law, including notification and record-keeping where required.
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  5. Your Privacy Rights
    Subject to applicable law, you may request access to personal information we hold about you, ask that inaccurate or
    incomplete information be corrected, withdraw consent where legally permitted, and submit questions or complaints about
    our privacy practices.
  6. Privacy Officer
    The person responsible for the protection of personal information for Premium Transport Tremblant may be contacted as
    follows:
    Privacy Officer
    Premium Transport Tremblant
    9562-2734 Quebec Inc.
    Email: info@premiumtremblant.ca
    Phone: +1 (873) 354-4727
  7. External Websites
    Our website may contain links to third-party websites. We are not responsible for the privacy, security, or content practices
    of those third parties. We encourage users to review the privacy policies of external websites they visit.
  8. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices,
    or legal obligations. Material updates will be posted on this page with an updated effective date and, where required,
    affected individuals will be informed.
  9. Contact Us
    Premium Transport Tremblant
    9562-2734 Quebec Inc.
    Email: info@premiumtremblant.ca
    Phone: +1 (873) 354-4727
    Website: premiumtremblant.ca
    Important: This document is a practical website-policy draft and is not a substitute for legal advice. Quebec businesses should also
    maintain appropriate internal privacy governance, retention/destruction practices, incident procedures, and consent management.