Not all airport transfer companies are equal — and the difference only shows when something goes wrong: a delayed flight, a snowstorm, a van that can’t fit your skis. Before you book your Mont-Tremblant airport transfer, ask these ten questions. The answers tell you everything.

1. Are your drivers licensed and insured for commercial transport?

This is the non-negotiable. Commercial passenger transport in Quebec requires proper licensing and insurance — a regular driver’s licence and personal car insurance don’t cut it. If a company dodges this question, walk away.

2. Is the price fixed, or metered?

For a 130+ km airport run, you want a fixed quote agreed before the trip. Metered fares in winter traffic can balloon; a fixed quote means the price is the price, whatever the road throws at you.

3. Do you monitor my flight?

Delays happen. A professional service tracks your flight and adjusts the pickup — you should never pay extra or get stranded because your plane was late.

4. What vehicles do you actually run?

“Luxury fleet” means nothing without specifics. Ask about vehicle types, passenger capacity, and luggage space — then match it to your group. A sedan won’t take four adults plus ski bags.

5. Can you handle ski equipment?

In Mont-Tremblant, this is essential, not a bonus. Confirm there’s room for skis and snowboards and that you won’t be charged surprise oversize fees.

6. Do you provide child seats?

If you’re traveling with kids, ask upfront. The right answer is “yes, on request, at no extra charge” — not a shrug at the curb.

7. What’s your cancellation policy?

Plans change. Know the cutoff — 24 hours is standard for private transfers — and what happens inside it.

8. How do your drivers handle winter?

Route 117 in January is serious driving. Ask whether drivers are local, experienced in winter conditions, and whether vehicles run proper winter tires (legally required in Quebec, December to March).

9. Can you handle large groups?

If you’re traveling with 10, 20, or 200 people, you need a company with real group capacity — multiple vehicles, coordination, one point of contact — not someone figuring it out on the day.

10. How do I reach you on the day?

You want a direct line — phone or WhatsApp — to your driver or dispatcher, not a contact form that replies “within 24 hours.” Save the number before you fly.

The short version

Licensed and insured, fixed quote, flight monitoring, right-sized vehicles, ski-friendly, child seats, fair cancellation, winter-proven drivers, group capacity, reachable on the day. Any company that answers all ten confidently is a company you can trust with your trip.

Get a Free Quote → · or call +1 (873) 354-4727 — ask us these ten questions yourself. We like that.